AirBNB has without a doubt revolutionised the hospitality industry. AirBNB is an online marketplace that gives people with an extra, bed, room, couch or space to rent out these facilities to people who need them. Some of the properties that have been rented out through their website include apartments, hostels, homestays as well as hotel rooms. One of their aims is to make everyone with some space to spare an entrepreneur. The way it works is people who have some space to rent out register their property on their website. Once this is done, people looking for somewhere to stay for a short period get in touch with the renter and make arrangements to rent out the property.
Use our call connection number to be patched through to the AirBNB contact number, and speak to a member of their UK customer service team now.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call AirBNB directly, here are some of the departments you may wish to contact.
|AirBNB DEPARTMENT||PHONE NUMBER|
|AirBNB customer service||020 3318 1111|
|AirBNB complaints||020 3318 1111|
|AirBNB reviews||020 3318 1111|
|AirBNB emergency number||Click Here|
|AirBNB London||020 3318 1111|
|AirBNB accounts||020 3318 1111|
|AirBNB technical support||020 3318 1111|
|AirBNB cancellations||020 3318 1111|
|AirBNB Head Office||020 3318 1111|
|AirBNB corporate||020 3318 1111|
This formula has worked well for a lot of people with AirBNB associated rental spaces spiking in the last few years. One of the problems potentially created by this is the hiking of rent in areas that see a lot of AirBNB rentals. Despite that being the case, more and more people are signing up on the platform proving that this concept works.
All is not always well
One of the biggest issues with AirBNB rentals is that people are more often than not renting out the spaces they have to strangers. When you have strangers in your house, a lot is bound to go wrong especially if you are not there to keep an eye on things. This has created a slew of complaints from renters and people looking to rent alike. On the renters' side, one of the most common complaints is a listing being delisted. AirBNB has a very strict policy on who rents out space on their platform. Despite this, some people who are not very savoury do get on the website and list their properties. When AirBNB goes through their website to weed out these people, they sometimes get it wrong and delist legitimate renters. If this happens to you, you could lodge AirBNB complains by getting in touch with them though the official AirBNB contact number.
Sometimes people rent out AirBNB spaces in countries that recognise squatter statuses. When a 30 day period of renting passes, the renters take the status of tenants and it may get hard to get them out unless you go to court. This is a sad situation indeed, but these kinds of AirBNB complaints are very common. Should this ever happen to you, you are advised to get in touch with AirBNB and your local authorities to seek a way out. You may also have to get in contact with law enforcement to get things squared away.
Another problem that has plagued the AirBNB platform is scammers looking to take advantage of the popularity of this platform. A lot of people have had their property listed without their knowledge. When this happens, you might come home to find strangers who think you rented the property to them sleeping in your bed. When this happens, the AirBNB phone number might come in handy.
Still, on the same issue of scammers, some people go through the website and rent a property thinking that things are well. When they seek confirmation from the company on when they can move in, they find out that the person who took their money has either deleted their profile or they never existed. This happens a lot especially to people who pay through wire transfers as opposed to through credit cards as AirBNB advises. The only course of reprieve for you if this happens is getting in touch through the AirBNB helpline and your bank to try to recover your money.
Getting in touch with AirBNB
Contacting AirBNB is pretty hard due to the fact that they take extra care to keep their contact information a secret. The official way to reach AirBNB is through their messaging centre at https://www.airbnb.com/help/contact_us. On this page, you get an FAQ that will answer most of the commonly asked questions. It does not provide a way to lodge complaints and for that, you need the AirBNB contact number. If you are calling internationally, the main toll-free AirBNB phone number is 1-855-424-7262; because this is the official AirBNB number, you may have to wait for 7 to 12 minutes before being redirected to a representative. Do note that you can also use this number to be redirected to AirBNB UK too.
If you are in the Unites States and want to call a local office, the AirBNB helpline for local US residents is 1-415-800-5959. As with the international number, you may have to wait for some time before getting through. Those looking to make AirBNB complaints through the mail can reach AirBNB though their mailing address which is 888 Brannan St., Floor 4 San Francisco, CA 94117. All of these methods will get you to the main AirBNB complaints centre.
Those getting in touch with AirBNB have to know something else. Sometimes, the phone gets picked up by someone who does not have the authority to help you directly. A lot of people have wasted time going back and forth with AirBNB representatives who in the end could not help them. It is therefore advised that if you do get through the AirBNB helpline, you should ask the person on the other end if they have the authority to do what you need to be done, for example offering refunds, cancellations and the like. More often than not, if they cannot, and you ask for the manager, you will get them on the phone and have you issues resolved in no time at all.
AirBNB is an amazing platform that allows renters to become entrepreneurs and gives travellers reprieve in not having to put up with exorbitant hotel fees. That said, there are a lot of things that are not ok with this platform, and for that, you may need to lodge some complaints. Should you ever need to do this, contacting AirBNB using the official AirBNB phone numbers and other contact information listed above should get you the help you need.
AirBNB Opening Hours
AirBNB head office postal address
100 New Bridge Street,