Admiral is an insurance company traditionally known for supplying car insurance. It's headquarters are in Cardiff, South Wales with several others around the world. Admiral today provides a range of insurance solutions. Whether you are looking for car, home, travel, life or something else, Admiral is sure to have a policy that will suit. Admiral has a reputation for delivering excellent customer service and is highly ranked as one of the best companies to work for in the UK, as voted for by the Sunday Times. Admiral's helpline can be contacted on 0333 220 2001. This telephone number will get you to the right department whatever the reason for your call. Admiral's contact helpline is open between the hours of 8am and 5pm during the week and then 9am to 5pm on Saturday and 10am to 4pm on Sunday.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call Admiral directly, here are some of the departments you may wish to contact.
|ADMIRAL CAR INSURANCE DEPARTMENT||PHONE NUMBER|
|Customer Services||0333 220 2000|
|Get a Quote||0333 220 2084|
|Renew your Policy||0333 222 6715|
|Claims||0333 220 2033|
|24 Hour Breakdown Assistance||0800 600 840|
|Involved in an accident with an Admiral Policyholder||0333 220 2047|
|Windscreen Claims & Repairs||0333 220 2025|
|Standalone Breakdown Cover||0800 458 9280|
Admiral's customer service helpline is a non-geographic '03' number. This means that potentially you will not have to pay anything to make a call to Admiral. This is because '03' telephone numbers have exactly the same call charges as UK landline numbers that usually start with '01' and '02'. This means that if you have inclusive minutes other with your mobile phone package or with your home landline calling Admiral on the '03' number above you will not incur any charges for calling it.
Admiral have a highly trained team of advisors ready to take your call whatever reason you have for phoning them. They will be able to advise you on the correct department that you need to speak to for your specific query.
Due to the popularity of Admirals excellent insurance products, the customer service helpline does get busy. This means that when you call you may have to wait in a queue for your call to be answered. You can try to call at the quieter times of the day in order to have your called answered more quickly. Admiral say that making the call between 1pm and 3pm are the quietest times of the day. This is the best time to call, therefore.
Reasons to call the Admiral Helpline
There are many reasons why you might need to call the Admiral helpline. You may have a simple query about an insurance policy that Admiral currently offers. Or, perhaps you require more detailed information about a current policy that you have with Admiral. If this is the case then the Admiral helpline will be able to help you. Furthermore, the Admiral helpline will be able to transfer your call to the correct department for your query as there are several Admiral contact numbers posted online which can get confusing. Admiral is committed to customer service and phoning the helpline will certainly get your query answer whether it is about a current policy or one that you are considering taking out.
Sometimes things go wrong even when you use the best of companies with an excellent reputation. There are times therefore that you may need to make a complaint about Admiral. If this is the case then you can be assured that your complaint or concern will be dealt with in accordance with Admirals complaints policy. You can find this policy online at Admiral.com or you can request a copy via the helpline. Admiral will aim to respond to your complaint as quickly as possible. The customer service team that are available by phoning the helpline above will be very familiar with how to deal with your complaint. You can be assured that you will be directed to the information that you require very quickly.
Alternative methods to get in touch with Admiral customer services
There are other ways to get in touch with Admiral if you do not want to get in touch via the helpline. Perhaps you do not want to wait in a telephone queue or perhaps you are unable to use the helpline altogether. Whatever your reasons, you have several options.
You are able to get in touch with Admiral via a secure form on the admiral.com website. This will send a secure message to Admiral and they will be in touch to answer your query or complaint quickly. This is usually within a day, although can be longer during busy periods. Another way to get in touch is via social media. This can be a fantastic way to get in touch with Admiral because they have a dedicated social media team that will answer your query quickly. This will usually be within a few hours. If you use twitter you need to log in to your account in the usual way and then visit twitter.com/admiraluk. This will allow you to send a tweet to the Admiral customer service team. Don't forget that your tweet will need to be 140 characters or less in order to fulfil twitters requirements. You can also use Facebook. Visit Admirals page at Facebook.com/admiraluk and send them a message. This will lead to the team getting in touch with you about your complaint or query also.
Admiral has a highly developed customer service strategy that aims to answer any queries or complaints about any of their products very quickly. They will aim to get in touch with you as soon as possible. Alternatively of course if you do not want to wait for a response then you can use the customer service helpline.
Admiral Opening Hours
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 8pm|
|9am - 6pm|
Admiral Head Office address
Admiral Insurance Group
1, Langdon Road